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Welcome to Soil N Tool Sales (“we,” “us,” or “our”). Just as we carefully nurture plants in your garden, we’re committed to cultivating trust by protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through soilntool.com.

1. Information We Collect

Like selecting the right seeds for your garden, we only gather information necessary to serve you:

  • Personal Identification: Name, email address, shipping address, and phone number when you create an account or place an order.
  • Payment Information: Credit card details processed securely through our payment gateways (we never store full card numbers).
  • Garden Preferences: Product interests, wish lists, and browsing behavior to help recommend suitable tools and seeds.
  • Technical Data: IP address, browser type, and device information to improve your shopping experience.

2. How We Use Your Information

We use your data with the same care as you’d use premium potting soil:

  • Cultivating Your Orders: Process purchases, arrange deliveries, and provide customer support.
  • Growing Our Services: Improve our website, products, and gardening resources.
  • Seasonal Updates: Send relevant promotions, gardening tips, and product news (only with your consent).
  • Rooting Out Problems: Detect and prevent fraud, just as you’d protect plants from pests.

3. Data Sharing & Disclosure

Like companion planting, we only partner with trusted third parties when necessary:

  • Shipping Partners: Delivery services receive only the information needed to fulfill your order.
  • Payment Processors: Secure transaction handlers (Visa, MasterCard, PayPal, JCB) as described in our payment methods.
  • Legal Requirements: When required by law or to protect our rights and safety.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with the same vigilance as premium garden tools:

  • Secure Storage: Encrypted servers located in the United States.
  • SSL Encryption: All data transmissions are protected, like a greenhouse shelters delicate seedlings.
  • Limited Retention: We only keep data as long as necessary, pruning outdated information regularly.

5. Your Gardening Rights

You have control over your information, just as you do in your garden:

  • Access & Correction: View and update your account information anytime.
  • Opt-Out: Unsubscribe from marketing emails while retaining transactional communications.
  • Data Deletion: Request account deletion (subject to legal retention requirements).
  • Cookie Preferences: Manage tracking settings through your browser.

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like using trellises to support plant growth, we use cookies to enhance your experience:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart).
  • Performance Cookies: Help us improve our website and services.
  • Marketing Cookies: Show relevant gardening products (only with consent).

You can manage cookies through your browser settings, though some features may not grow as well without them.

7. International Transfers

While we ship gardening supplies globally (with some exceptions), your data is primarily processed in the United States with appropriate safeguards.

8. Policy Updates

We may update this policy as our business grows, just as gardens evolve with the seasons. Significant changes will be communicated through our website or email.

9. Contact Our Gardening Team

For privacy questions or concerns, contact our customer care team:

Soil N Tool Sales
2969 Ocello Street
San Diego, US 92111
Email: [email protected]

Thank you for trusting us with your gardening needs and your personal information. We value your privacy as much as you value your garden’s health.

The Soil N Tool Sales Team